Connect is the inbound communication module. It is planned to answer, capture, and record customer conversations for a single business, using that business’s approved information.
In developmentNot for sale
The operational problem
Calls, forms, and messages currently arrive in different inboxes.
After-hours inquiries wait until someone notices them.
The person who answers does not always have the hours, services, or policies.
Planned capabilities
Business-specific greeting, hours, and knowledge
Telephone answering and call forwarding through a provider adapter
Lead intake, contact creation, and a shared activity history
Summaries, transcripts, and recordings only where consent allows
Human handoff, and no invented prices or appointment times
