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Pier24 Automate

Take the repeatable steps off someone’s desk.

Automate is the workflow module. It is planned to run approved templates: assign a lead, notify a person, wait for approval, and keep a history when something fails.

In developmentNot for sale

The operational problem

  • Follow-up depends on memory.
  • The same customer details are typed into more than one system.
  • There is no record of which step ran, or which step stopped.

Planned capabilities

  • Curated templates for intake, assignment, reminders, and status updates
  • Triggers, conditions, actions, and human approval gates
  • Execution history, retries, and idempotent reruns
  • No unrestricted visual workflow designer in the first release